At Novas Zippy Net, we take pride in delivering quality mosquito netting solutions that are 100% Made in Singapore. To give our customers peace of mind, we provide the following warranty coverage:

✅ Warranty Coverage

• Mesh & Workmanship: Covered for 1 year from installation date.
• Frames & Tracks: Covered for 1 year against defects in material and manufacturing.
• Sliding / Hinged Systems: Warranty covers smooth operation and proper functionality.

🚫 What Is Not Covered
The warranty does not cover damages caused by:

• Misuse, accidents, or negligence.
• Children’s misuse (e.g., hanging or pushing the net).
• Natural wear & tear over time.
• Modifications or repairs not carried out by Novas Zippy Net.
• External factors such as renovation works, water seepage, fire, or pests (e.g., rodents).

🔧 Warranty Service

• During the warranty period, defective parts will be repaired or replaced at no additional cost.
• On-site service charges may apply for issues outside of warranty coverage.
• After the warranty period, paid servicing and replacement options are available.

📜 Warranty Claim Process

1. Contact our customer service via WhatsApp at 9066 3201 with your invoice number and photos of the issue.
2. Our team will assess and arrange an appointment if the claim is valid.
3. Warranty is only valid for the original installation address and non-transferable.

🏠Our Promise
We are a local factory brand, which means:

• Fast response & rectification (within 3–7 working days).
• Direct factory support, no middleman.
• Singapore workmanship guarantee.

Your satisfaction and comfort are our top priority.